Introduction to Cabin Crew

Course Information

Introduction

Introduction to Cabin Crew Course for 18+yo covering all aspects of the role . Theory and hands on practical work. Extra qualifications to gain customer service and employability skills!

Overview

A study of all aspects of the Cabin Crew role including Industry standards, Task prioritization, CRM, Roles and responsibilities of Cabin Crew,Chain of Command, pre and post flight duties,making Passengers Announcements,Safety Demonstrations,Airline Health, Safety and Security, Aviation First Aid, Aircraft Emergency Procedures, Survival Techniques,, Conducting on board sales and service.

Who is this course for?

Adults over 18 years of age who wish to work as Cabin Crew.

Course units/modules

• Industry standards
• Task prioritization
• CRM
• Roles and responsibilities of Cabin Crew
• Chain of Command
• Pre and post flight duties
• Making Passengers Announcements
• Safety Demonstrations
• Airline Health
• Safety and Security
• Aviation First Aid
• Aircraft Emergency Procedures
• Survival Techniques
• Conducting on board sales and service

Benefits and skills

Hands on experience in a purpose built cabin, coupled with theory delivered by Industry experts.

Entry requirements

Good knowledge of written and spoken English.

Available apprenticeships and progression options

• Cabin Crew roles
• Customer Service roles

Assessment types

Weekly written assessment of topics covered plus submission of video evidence of practical tasks carried out.